TLD Support

Operator-led boutique advisory

Due diligence, integration,
and value creation for domain
and hosting businesses.

We work with serial acquirers, private equity, and management teams across domains, hosting, and internet infrastructure, worldwide. Before and after the transaction.

Discuss an opportunity
  1. 01AssessRed flag review, specialist due diligence
  2. 02AcquireSynergy case and integration risk before signing
  3. 03IntegratePMI blueprint, 100-day plan
  4. 04ImproveValue creation, exit readiness

What we look at

The parts of a domain or hosting business where sector knowledge changes the findings.

  1. Domain economics

    Domains under management, TLD mix, renewal rates, transfers, registry and ICANN fees, reseller structures, customer concentration.

  2. Technology

    EPP, DNS, provisioning, billing, control panel, registry integrations, hosting platforms, technical debt, security, third-party dependencies.

  3. Operations

    Support load, manual processes, abuse and fraud handling, vendor and key-person dependencies, scalability.

  4. Product and commercial

    Pricing, including renewals, packaging, attach rates, cross-sell, churn, customer cohorts, legacy products.

Along the lifecycle

From the first look at a target to exit readiness. Each phase can be engaged on its own.

  1. Assess: red flag review and specialist due diligence

    Data room review and management interviews across commercial, product, operations, and technology. Output: red flags, priority diligence questions, integration complexity, and value-creation hypotheses.

    Red flag review in three to five working days; full specialist due diligence in two to four weeks.

  2. Acquire: synergy case and integration risk

    Which platform stays, which brands stay, which accreditations are consolidated, what migrates, and what the synergy case really supports. Integration risk assessment before signing.

  3. Integrate: PMI blueprint and 100-day plan

    Target picture and workstreams, prioritised execution plan, and governance. Execution advisory on individual workstreams: platform, product, pricing, organisation, and operations.

  4. Improve: value creation and exit readiness

    Pricing and renewals, product rationalisation, automation, support and infrastructure cost, and operating model. On the sell side: KPI quality, technical legacy, documentation, and buyer questions before the data room opens.

Why us

A boutique of operators, not a bench of consultants. Every engagement is delivered by founders who have built, scaled, integrated, and sold registrar and hosting businesses.

  1. Senior-only delivery

    One engagement lead and one to three specialists. No junior pyramid.

  2. Sector depth

    Registrar accreditation, EPP, DNS, renewals, and billing have been our day-to-day work for two decades. We also publish peer-reviewed research on domains and the DNS.

  3. Alongside your advisers

    We complement financial due diligence, legal counsel, and the internal M&A team. We do not provide financial, legal, or tax opinions.

  4. Fixed fee, defined scope

    Every engagement is scoped up front and priced as a fixed fee. No day rates as the default.

Track record

In previous roles, our founders have sat on both sides of the table: four times as the target, once as the buyer. We know what buyers miss, because we were the ones explaining it.

  • M&A and PMI

    neubau kompass AG

    Acquired by Scout24 in 2024, integrated in 2025

  • M&A

    iwantmyname Ltd

    Acquired by Team Internet in 2019

  • M&A

    neubau.de

    Acquired by neubau kompass in 2018

  • M&A and integration

    united‑domains AG

    Acquired by United Internet / IONOS in 2008

  • M&A

    united‑domains AG

    Acquired by Lycos Europe in 2004

Founding team

  • Lenz Gschwendtner

    Co-Founder

    Engagement lead; technology and platform due diligence

    Co‑founder of iwantmyname; former CTO of united‑domains and technical director of Lycos Europe’s domain business.

    LinkedIn

  • Tobias Sattler

    Co-Founder

    Transactions, strategy, and governance

    Former CEO of neubau kompass, CTO of united‑domains, and Chair of the PTI Board.

    LinkedIn

  • Sebastian Bruns

    Co-Founder

    Post-merger integration, operations, and finance

    COO of neubau kompass through its sale to Scout24 and the integration that followed; former CEO of United Domains Inc.

    LinkedIn

  • Thomas Reimer

    Co-Founder

    Product, pricing, and customer economics

    17 years in product at united‑domains; former Head of Product at neubau kompass.

    LinkedIn

  • Christina Sattler

    Co-Founder

    Product, UX, and delivery

    19 years at united‑domains, most recently as Chief Product Officer.

    LinkedIn

  • Manuela Vetters

    Co-Founder

    Registrar operations, ccTLDs, and transfers

    Former director at iwantmyname; previously at .nz registry services and united‑domains.

    LinkedIn

When to call

When sector depth matters to the investment case.

  1. A target has meaningful registrar, domain, or hosting operations.

  2. The deal thesis depends on migration, platform consolidation, or operational synergies.

  3. The buyer wants an independent operating view alongside its existing advisers.

  4. A portfolio company needs focused work on product, pricing, automation, or margin.

  5. Management wants to surface issues before a sale process starts.

Get in touch

hello@tld.support

Transactions, portfolio reviews, or integration questions. One conversation is enough to tell whether we are the right workstream.

All engagements are confidential. We name clients only with their consent.