Privacy

Privacy policy

Last updated: October 2026

1. Who we are

This website is operated by:

We handle personal information in accordance with the New Zealand Privacy Act 2020. Where we process personal data of people in the European Union or the European Economic Area, we also comply with the General Data Protection Regulation (GDPR), and we are the controller within its meaning.

Our privacy officer can be reached at legal@tld.support.

2. Summary

• This website does not use cookies, analytics, tracking, or advertising tools.
• If you choose a colour theme in the footer, your choice is saved in your browser’s local storage. It stays on your device and is never sent to us.
• All fonts, images, and styles are served from our own domain. No content is loaded from third-party servers.
• Personal information is processed only to deliver and secure the website, and when you contact us by email.

3. Hosting and delivery

This website is hosted on Cloudflare Pages, a service of Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA (‘Cloudflare’). When you visit the website, Cloudflare processes the data your browser transmits in order to deliver the pages and to protect the service against attacks and misuse. This includes:

• IP address
• date and time of the request
• requested page or file
• referrer URL
• browser type, version, and operating system (user agent)

Cloudflare acts as our service provider and processes this data on our behalf under a data processing agreement. For visitors in the EU/EEA, the legal basis is Art. 6 (1) (f) GDPR: our legitimate interest in the secure, reliable, and efficient delivery of our website.

Cloudflare operates a global network, so data may be processed in the United States and other countries. Cloudflare, Inc. is certified under the EU-U.S. Data Privacy Framework and additionally relies on standard contractual clauses. Cloudflare retains log data only as long as necessary for the purposes above. Further information: cloudflare.com/privacypolicy.

4. Contact by email

If you contact us by email, we use your email address, your name if provided, and the content of your message to answer your enquiry. For visitors in the EU/EEA, the legal basis is Art. 6 (1) (b) GDPR where your enquiry relates to a contract or pre-contractual measures, and Art. 6 (1) (f) GDPR otherwise, based on our legitimate interest in responding to enquiries.

Our email is provided by GreenSec GmbH, which processes it on our behalf under a data processing agreement. We delete your information once it is no longer needed for the purpose, unless we are required by law to keep it, for example for tax or accounting records.

5. Transfers to New Zealand

We are based in New Zealand. Personal data sent to us from the EU/EEA is therefore transferred to New Zealand. The European Commission has recognised New Zealand as providing an adequate level of data protection (Art. 45 GDPR).

6. External links

This website contains links to other websites. Data is only transferred to their operators when you follow such a link. Their privacy policies apply from that point on.

7. Your rights

Under the New Zealand Privacy Act 2020 you can ask to access the personal information we hold about you and ask us to correct it. If you are not satisfied with how we handle your request or your information, you can complain to the Office of the Privacy Commissioner (privacy.org.nz).

If you are in the EU/EEA, you additionally have the right to:

• access your personal data (Art. 15 GDPR),
• rectification of inaccurate data (Art. 16),
• erasure (Art. 17),
• restriction of processing (Art. 18),
• data portability (Art. 20),
• object to processing based on Art. 6 (1) (f) GDPR on grounds relating to your particular situation (Art. 21),
• lodge a complaint with a supervisory authority, in particular in the member state of your residence, place of work, or the place of the alleged infringement (Art. 77).

To exercise any of these rights, contact us at legal@tld.support.

8. Changes

We update this privacy policy when the website or the legal requirements change. The current version is always available on this page.